Google Cloud SQL Restart and Update -

randomly, out of nowhere, stopped being able connect google cloud sql database @ precisely 8:30 et morning.

we tried restart instance , have been stuck more hour similar situation this question. seems sort of freak accident has happened before on google cloud sql.

the problem instance unresponsive commands - either via gui or command line.

to make matters worse, there's no way call support unless pay hundreds of dollars per month join plan. i'm hoping google might trolling threads these tags, or has dealt before can offer advice.

just providing update this, comes across future...

the issue google cloud sql instance itself. tech support had go in @ lower level , restart entire instance. basically, there's nothing can if encounter exact same situation.

this issue happened again few days ago (twice in same 4 weeks), , again, there nothing do.

note: when happens, cannot access db backups. serious cause concern.

this seems strange hosted db product, , i've come across similar cases documented others.

we're still waiting on post mortem has taken 2 weeks, despite our upgrading "gold level support" $400 per month. in meantime, we're migrating on aws we've never experienced issues downtown on rds.