html - Prestashop address form no longer displays state or post/zip code -

as title suggests, having problem regarding address form. second website build using prestashop platform , first encounter problem.

i have set country address format follows (same previous website):

firstname lastname company vat_number address1 address2 city postcode country:name phone phone_mobile 

however, on frontend/ frontoffice displays as:

firstname lastname company vat_number address1 address2 country:name phone phone_mobile 

now may confused here , believe address format related invoicing , database records, might looking in wrong place configuration.

this major problem use addon/plugin allows link specific postcodes zones/states, no carriers display seems postcode field/value not taken account.